General Manager
Mimi's Cafe Mimi's Cafe Fairfield, CA Fairfield, CA Full-time Full-time $67,000 - $75,000 a year $67,000 - $75,000 a year 12 days ago 12 days ago 12 days ago GENERAL MANAGER JOB DESCRIPTION TITLE:
REPORTS TO:
LOCATION:
General Manager Director of Operations - Cafe Level STATEMENT OF PURPOSE The General Manager (GM) reports directly to his/her respective Director of Operations and secondarily to the Regional Director.
The General Manager position manages approximately 35-60
hourly Teammates and lower-level Managers at his/her respective Cafe.
Overall responsibilities include(s), pro viding Guests the highest level of service, quality dishes and a celebratory atmosphere.
The General Manager is ultimately responsible for maximizing probability margins by reducing waste and controlling costs, increasing sales, securing Cafe funds and assets, hiring, training and developing his/her staff in both technical and leadership skills, and ensuring the Cafe operates in a productive and efficient manner while adhering to company policies, procedures, and standards.
The General Manager is expected to create and maintain a positive and productive work environment at the Cafe.
Therefore, excellent interpersonal/Teammate relationship skills are required, this includes initiating open and ongoing dialogue with the staff, delegating tasks to appropriate levels, building trust and equality when handling Teammate concerns, schedules, promotions, etc.
, actively listening to Teammate/Managerial concerns, coaching and taking corrective action in a timely manner, anticipating and fulfilling the needs of the staff, cultivating a team oriented atmosphere, maintaining a high profile at the Cafe, and setting high standards of leadership consistent with Company goals and Mimi 's standards.
JOB FUNCTIONS AND ACCOUNTABILITIES Acts with integrity, honesty and knowledge that promote the culture, values, and mission of the Company.
Port rays a favorable image of the Company always.
Supervisory responsibilities in accordance with the organization 's policies and applicable laws.
Responsibilities include interviewing, hiring, and training Teammates, developing Managers and Team, planning, scheduling, assigning, and directing work; appraising performance; rewarding and disciplining Teammates; addressing complaints and resolving problems.
Ensures Teammate and Manager schedule s are completed in an equitable manner and follows Company Scheduling Guidelines.
Coaches and mentors Managers and Teammates to ensure all standards, practices and job expectations are fulfilled according to his/her respective position.
Models professional behavior while creating a warm, fun, friendly, hospitable and team -oriented atmosphere that encourages excellence.
Demonstrates respect and courtesy to all Teammates.
Establishes and participates in community activities and local restaurant marketing programs designed to enhance goodwill.
Communicates sales performance and anticipated variances to the restaurant management team.
Occasionally assists with category job duties (bussing, serving, host, cook's line, etc.
), as needed.
This type of work should not take more than 10% of the General Manager's time.
(All state and federal labor laws apply).
Demonstrates knowledge of menu items and maintains company standards for quality food; serves only food that meets standards.
Conducts all Teammate New Hire Orientations according to Company standards and ensures every new hire properly integrates into their position, culture, and Teammate population.
Ensures the Manager's office is well organized and always secured.
Ensures all Teammates and Managers adhere to Company Cash Handling Procedures and assets are properly secured in safe.
Thoroughly audits Teammate Payroll in Crunchtime and makes adjustments accordingly.
The General Manager is ultimately responsible for ensuring Teammates are properly paid their wages and adheres to all Payroll procedures and deadlines.
Ensures all required files/documents are organized and sent in weekly package to Corporate.
Responsible for developing sales programs and contests to incentivize Teammates and Managers to maximize sales and enhance the Guest experience.
Responsible for engaging Guests, throughout his/her shift, to ensure service and quality standards are being met.
Responsible for analyzing Guest Satisfaction Reports for the Caf , identifies issues and take proactive steps to rectify operational and/or service concerns.
Controls day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports, sales forecast, and taking appropriate actions.
Manages food, labor, paper, and other controllable costs.
Controls ls food costs by following recipes and portion control.
Ensures OSHA requirements, health and safety codes, and Company safety, sanitation, and security policies and procedures are met and followed by all Teammates.
Enforces proper use and maintenance of restaurant facility and equipment.
Also, he/she is responsible for proactively reporting all facility maintenance needs to his/ her respective Manager.
Ensures all Managers and Teammates comply with State/Federal l liquor laws as it pertains to serving alcoholic beverages.
Performs all duties and responsibilities in a timely and effective manner in accordance with established Company policies to achieve the overall objectives.
Maintains a favorable working relationship with company Teammates and Managers (outside the Cafe) to foster and promote a cooperative and harmonious working climate that will be conducive to maximum morale, productivity, and efficiency / effectiveness.
Performs other duties and responsibilities as required.
WORK ENVIRONMENT The General Manager reports to a designated work location and is required to travel, on occasion, to other geographical areas to attend meetings, conferences, etc.
The General Manager's work hours range from earl y morning to late night shifts, as needed.
Workdays may range from 8-11
hours per shift depending on Cafe needs.
Scheduled shifts and days off may vary from week to week (including weekends).
General Managers are also required to work unscheduled shifts with little to no notice given.
GENERAL MANAGER JOB DESCRIPTION KNOWLEDGE /SKILLS REQUIREMEN TS Dressed in proper dress code requirements, looking neat, clean, and professional at all times.
Excellent written and communication skills Strong interpersonal skills and conflict resolution abilities Strong planning and organization skills Detail oriented with the ability to multi-task and manage multiple projects Excellent computer skills (MS Office, Word d, POS, etc.
) Knowledge of applicable state and federal liquor laws Knowledge of all safety, sanitation, and administrative procedures Strong analytical/problem solving skills Exceptional team building capability.
EDUCATION /EXPERIENCE REQUIREMENTS High School Diploma or equivalent Prior leadership experience preferred.
5 years of prior management experience in a family or casual dining restaurant is preferred College and/or culinary schooling preferred.
Must be 21 years of age.
.
2/13/ 2021 Confidential and proprietary to Mimi's Cafe Job Type:
Full-time Pay:
$67,000.
00 - $75,000.
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Restaurant type:
Bakery Bar Casual dining restaurant Shift:
10 hour shift Day shift Night shift Weekly day range:
Weekends as needed Education:
High school or equivalent (Preferred)
Experience:
Restaurant
Experience:
3 years (Required) License/Certification:
Driver's License (Preferred) Ability to Relocate:
Fairfield, CA 94533:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
REPORTS TO:
LOCATION:
General Manager Director of Operations - Cafe Level STATEMENT OF PURPOSE The General Manager (GM) reports directly to his/her respective Director of Operations and secondarily to the Regional Director.
The General Manager position manages approximately 35-60
hourly Teammates and lower-level Managers at his/her respective Cafe.
Overall responsibilities include(s), pro viding Guests the highest level of service, quality dishes and a celebratory atmosphere.
The General Manager is ultimately responsible for maximizing probability margins by reducing waste and controlling costs, increasing sales, securing Cafe funds and assets, hiring, training and developing his/her staff in both technical and leadership skills, and ensuring the Cafe operates in a productive and efficient manner while adhering to company policies, procedures, and standards.
The General Manager is expected to create and maintain a positive and productive work environment at the Cafe.
Therefore, excellent interpersonal/Teammate relationship skills are required, this includes initiating open and ongoing dialogue with the staff, delegating tasks to appropriate levels, building trust and equality when handling Teammate concerns, schedules, promotions, etc.
, actively listening to Teammate/Managerial concerns, coaching and taking corrective action in a timely manner, anticipating and fulfilling the needs of the staff, cultivating a team oriented atmosphere, maintaining a high profile at the Cafe, and setting high standards of leadership consistent with Company goals and Mimi 's standards.
JOB FUNCTIONS AND ACCOUNTABILITIES Acts with integrity, honesty and knowledge that promote the culture, values, and mission of the Company.
Port rays a favorable image of the Company always.
Supervisory responsibilities in accordance with the organization 's policies and applicable laws.
Responsibilities include interviewing, hiring, and training Teammates, developing Managers and Team, planning, scheduling, assigning, and directing work; appraising performance; rewarding and disciplining Teammates; addressing complaints and resolving problems.
Ensures Teammate and Manager schedule s are completed in an equitable manner and follows Company Scheduling Guidelines.
Coaches and mentors Managers and Teammates to ensure all standards, practices and job expectations are fulfilled according to his/her respective position.
Models professional behavior while creating a warm, fun, friendly, hospitable and team -oriented atmosphere that encourages excellence.
Demonstrates respect and courtesy to all Teammates.
Establishes and participates in community activities and local restaurant marketing programs designed to enhance goodwill.
Communicates sales performance and anticipated variances to the restaurant management team.
Occasionally assists with category job duties (bussing, serving, host, cook's line, etc.
), as needed.
This type of work should not take more than 10% of the General Manager's time.
(All state and federal labor laws apply).
Demonstrates knowledge of menu items and maintains company standards for quality food; serves only food that meets standards.
Conducts all Teammate New Hire Orientations according to Company standards and ensures every new hire properly integrates into their position, culture, and Teammate population.
Ensures the Manager's office is well organized and always secured.
Ensures all Teammates and Managers adhere to Company Cash Handling Procedures and assets are properly secured in safe.
Thoroughly audits Teammate Payroll in Crunchtime and makes adjustments accordingly.
The General Manager is ultimately responsible for ensuring Teammates are properly paid their wages and adheres to all Payroll procedures and deadlines.
Ensures all required files/documents are organized and sent in weekly package to Corporate.
Responsible for developing sales programs and contests to incentivize Teammates and Managers to maximize sales and enhance the Guest experience.
Responsible for engaging Guests, throughout his/her shift, to ensure service and quality standards are being met.
Responsible for analyzing Guest Satisfaction Reports for the Caf , identifies issues and take proactive steps to rectify operational and/or service concerns.
Controls day-to-day operations and profit & loss, by following cash control/security procedures, maintaining inventory, managing food and labor, reviewing financial reports, sales forecast, and taking appropriate actions.
Manages food, labor, paper, and other controllable costs.
Controls ls food costs by following recipes and portion control.
Ensures OSHA requirements, health and safety codes, and Company safety, sanitation, and security policies and procedures are met and followed by all Teammates.
Enforces proper use and maintenance of restaurant facility and equipment.
Also, he/she is responsible for proactively reporting all facility maintenance needs to his/ her respective Manager.
Ensures all Managers and Teammates comply with State/Federal l liquor laws as it pertains to serving alcoholic beverages.
Performs all duties and responsibilities in a timely and effective manner in accordance with established Company policies to achieve the overall objectives.
Maintains a favorable working relationship with company Teammates and Managers (outside the Cafe) to foster and promote a cooperative and harmonious working climate that will be conducive to maximum morale, productivity, and efficiency / effectiveness.
Performs other duties and responsibilities as required.
WORK ENVIRONMENT The General Manager reports to a designated work location and is required to travel, on occasion, to other geographical areas to attend meetings, conferences, etc.
The General Manager's work hours range from earl y morning to late night shifts, as needed.
Workdays may range from 8-11
hours per shift depending on Cafe needs.
Scheduled shifts and days off may vary from week to week (including weekends).
General Managers are also required to work unscheduled shifts with little to no notice given.
GENERAL MANAGER JOB DESCRIPTION KNOWLEDGE /SKILLS REQUIREMEN TS Dressed in proper dress code requirements, looking neat, clean, and professional at all times.
Excellent written and communication skills Strong interpersonal skills and conflict resolution abilities Strong planning and organization skills Detail oriented with the ability to multi-task and manage multiple projects Excellent computer skills (MS Office, Word d, POS, etc.
) Knowledge of applicable state and federal liquor laws Knowledge of all safety, sanitation, and administrative procedures Strong analytical/problem solving skills Exceptional team building capability.
EDUCATION /EXPERIENCE REQUIREMENTS High School Diploma or equivalent Prior leadership experience preferred.
5 years of prior management experience in a family or casual dining restaurant is preferred College and/or culinary schooling preferred.
Must be 21 years of age.
.
2/13/ 2021 Confidential and proprietary to Mimi's Cafe Job Type:
Full-time Pay:
$67,000.
00 - $75,000.
00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Restaurant type:
Bakery Bar Casual dining restaurant Shift:
10 hour shift Day shift Night shift Weekly day range:
Weekends as needed Education:
High school or equivalent (Preferred)
Experience:
Restaurant
Experience:
3 years (Required) License/Certification:
Driver's License (Preferred) Ability to Relocate:
Fairfield, CA 94533:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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