Customer Service Representative Community, Social Services & Nonprofit - Fairfield, CA at Geebo

Customer Service Representative

2.
5 Fairfield, CA Fairfield, CA Estimated:
$34.
4K - $43.
6K a year Estimated:
$34.
4K - $43.
6K a year 8 days ago 8 days ago 8 days ago IPL is a global leading sustainable packaging solutions provider that manufactures specialty rigid packaging products used in the food, consumer, agricultural, logistics and environmental markets.
We have over 2,500 colleagues in 20 manufacturing facilities, two corporate & sales offices and three R&D facilities across the U.
S.
, Canada, the U.
K.
, Ireland, Continental Europe, and China.
IPL operates in a fast paced and dynamic environment and has significant growth plans, acquiring four businesses within the past year.
? Read more about our story at:
www.
iplglobal.
com The Customer Service Team is looking to fill the role of Customer Service Representative in their Fairfield, CA facility.
Position Title:
Customer Service Representative Location:
Fairfield, CA What you will bring to the role:
Excellent communication skills including active listening.
Service-oriented and able to resolve customer grievances.
Proficient computer skills with the ability to learn new software.
The ability to acknowledge and appropriately assist every customer in a timely manner.
Organize workflow to meet customer deadlines.
Attract potential customers by effectively presenting and discussing the products and services of the company.
Essential experience and skills:
Minimum of 3-5 years Customer Service experience preferred.
Must be able to work effectively and independently as part of a team.
Have the ability to proficiently utilizing Microsoft Excel.
Compile and maintain all required paperwork, records, documents, etc.
Enter and process customer orders in a courteous, efficient and timely manner.
Review orders for accuracy.
The successful candidate will:
Be hardworking, a self-starter and a problem solver.
Have good mathematical skills.
Must be able to manipulate and format spreadsheets independently.
Excellent interpersonal skills.
Ability to identify and meet customers' needs and requirements.
Strong attention to detail.
Work with other departments within the company to ensure customer needs are met.
Understand and appropriately use the company pricing system and policies when providing quotes and estimates.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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