Administrative Assistant

 


ALICIA HOOD


2437 Gulf Court, Fairfield Ca 94533 


707-429-3258


coltds@comcast.net


 


OBJECTIVE


 


    To obtain a position as an Administrative Assistant/Receptionist


 


HIGHLIGHTS



  • Energetic self-starter with strong communication skills

  • Reliable working independently or on a team

  • Multiple tasks simultaneously and can work under pressure

  • Excellent telephone communication

  • Proficient in  Microsoft  Word and Data Entry and Windows

  • Bilingual Spanish and English


WORK HISTORY


2010-pres            Western Dental, Fairfield, Ca


                                 Receptionist:  General/Orthodontics


 


Provide Administrative Support to staff members across a fast-paced dental practice.  Responsible for all administrative activities, record all patients information in database, welcoming guests and perform data entry in computer. Answering multi-line phone, follow up on no shows/cancellation of appointments. Perform routine clerical tasks as they pertain to medical records such photocopying, retrieving, entering and coding specific data into computer and 10-key use.  Verifying Insurance Benefits and Eligibility, ensure that charges and payments are post appropriately.  Order supplies for department, check voicemail on a daily basis. Manage and coordinate patient flow.  Maintain a clean and friendly waiting area for patients.


 


1995-2010            Sears, Fairfield, Ca


Consultative Sales Associate/Appliance Department


 


Deliver excellent customer service with floor sales & assist customers with purchases. Provide high level of customer service to incoming phone orders and problem solving.  Ensuring the quality of the goods sold in the store provides information regarding store policies, product manufactures, and popular items.  My communication skills enable customers to feel comfortable with sears products and features.


 


 


03/07-07/07        Solano County – Kelly Service, Fairfield, Ca


                                Call Center/Office Assistant II


 


Provide quality and professional customer service through the handling of routine incoming and outgoing phone calls. Handle e-mails to case- workers on behalf of their clients. Provide referrals, clerical support by processes correspondence information.  Filing alphabetical, numerical, copying and collate.  Translating Spanish speaking clients and explain rules, regulations, policies and procedures.  

  • ID#: 103368
  • Location: Fairfield, CA , 94533

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Receptionist/Administrative Assistant
San Diego, CA Randstad
Securities - Equities - Administrative Assista...
San Francisco, CA Goldman Sachs Group, Inc.
Administrative Assistant I, Music Affairs
Culver City, CA Sony Pictures Entertainment
Manager Administrative Assistant
San Ramon, CA FedEx Services
Administrative Assistant - Bilingual
Fresno, CA Volt Information Sciences