2437 Gulf Court, Fairfield Ca 94533
To obtain a position as an Administrative Assistant/Receptionist
- Energetic self-starter with strong communication skills
- Reliable working independently or on a team
- Multiple tasks simultaneously and can work under pressure
- Excellent telephone communication
- Proficient in Microsoft Word and Data Entry and Windows
- Bilingual Spanish and English
2010-pres Western Dental, Fairfield, Ca
Provide Administrative Support to staff members across a fast-paced dental practice. Responsible for all administrative activities, record all patients information in database, welcoming guests and perform data entry in computer. Answering multi-line phone, follow up on no shows/cancellation of appointments. Perform routine clerical tasks as they pertain to medical records such photocopying, retrieving, entering and coding specific data into computer and 10-key use. Verifying Insurance Benefits and Eligibility, ensure that charges and payments are post appropriately. Order supplies for department, check voicemail on a daily basis. Manage and coordinate patient flow. Maintain a clean and friendly waiting area for patients.
1995-2010 Sears, Fairfield, Ca
Consultative Sales Associate/Appliance Department
Deliver excellent customer service with floor sales & assist customers with purchases. Provide high level of customer service to incoming phone orders and problem solving. Ensuring the quality of the goods sold in the store provides information regarding store policies, product manufactures, and popular items. My communication skills enable customers to feel comfortable with sears products and features.
03/07-07/07 Solano County – Kelly Service, Fairfield, Ca
Call Center/Office Assistant II
Provide quality and professional customer service through the handling of routine incoming and outgoing phone calls. Handle e-mails to case- workers on behalf of their clients. Provide referrals, clerical support by processes correspondence information. Filing alphabetical, numerical, copying and collate. Translating Spanish speaking clients and explain rules, regulations, policies and procedures.