Medical Front Desk Receptionist

Career Objective

To have a
position where I can use my skills and hardworking ability to benefit my
employer to achieve company goals. 


Summary Of Qualifications


 Eight plus years of
highly successful Customer Service and Cashier work experience in various
positions. A competent,reliable,motivated and committed professional with a
range of practical skills. Capable of handling multiple responsibilities
expertise in organizational,prioritization,communication skills and detailed
tasks in a fast paced environment, Also Patient-Oriented CPT-1 and CMA Licensed
in the State of California. Expert in Phlebotomy and Medical Assisting with
top-notched professionalism and Technical skills and develop positive
relationships with patients and staff to ensure medical safety and business


Special Skills


Labeling,Centrifudging,Freezing,and splitting
specimens,confirming and verifying electronic orders, Active listening,Data
Entry,Cash handling, Instructing, Oral presentations, Monitoring,Judgement and
Decision making, Time management, computers and electronics, Heavy phones,
Multi-lined phones, Microsoft Word, Excel, Invoices, A/R, A/P, Faxing,Internet
programs,Filing, Bookkeeping,emailing,proof reading, Chain of custody
documents,Quality control,Medical laws and Ethics, Triage,Alpha-Numeric
filing,Training new hires, Medication administration/Dosage
calculations,Venipunctures, Order of draw, Injections,Microbiology,Infection
control, Aseptic techniques,Patient assessment,Chain of custody specimens,
Front and Back office, ICD-9 CPT-4, Vitals,rooming Patients.


Profile Of Experience


California Medical Facility
for The California Department Correctional Rehabilitation. C/O R.L.Klein &
Technician) 4/27/16-5/6/16 (Temp
Drawing blood specimens, collecting urine specimens,
Alphabitizing patients by dates and last names, closing out date and time
stamping Requisitions, File in alphabetical order, Centrifuging
specimens,preparing specimens, verifying patients, log in information and store
for pick by outside lab.


Sutter Medical Foundation C/O
Areotek Staffing

(Patient Service Rep)  03/15-05/15

appointments, Canceling appointments, Messages to and from Clinician and
Patient, refill prescriptions. Solano/Yolo County


Davita Dialysis Center 
(Phlebotomy Technician Volunteer Help) 

patients for their dialysis treatment, needle placement and or Machine prep,
stocking     supplies as needed.


Private Care (Medical Assistant/CPT-1)  01/11-02/14

Medical Care which included Insulin Injections, Cortisone Injections(PRN),
Blood Draws, Changing Colostomy bag, administer Glaucoma drops(OU), changing
dressing on Amputated(L) leg,and Changing Oxygen tank.


College (Certified Phlebotomy
Technician/Medical Assistant) 03/09-02/10
GPA(3.45) over 850+ successful


HomeMaker 01/06-03/09


WestWind Gardens (Activity Specialist) 10/06-12/06

activities for the month, walking,feeding,reading, playing games, making sure
all medication has been taking.




Ty’Ronna Brooks- Jack


HomeMaker 02/04-10/06


E.Z Driving School (Driving Instructor) 05/06-09/06

teens how to drive safe, handling large amounts of cash and checks on a daily
basis and bookkeeping of all students and their payments. 



Budget Rental Car (Rental/Sales Rep Agent) 06/03-06/04

cars,selling products,provide excellent customer service while assisting
customers with purchases,returns,and exchanging of vehicles and merchandise,
training new hires,banking deposits, drop off of cash bag balance register
drawers prior to closing as well as counting and confirming cash amounts for
all shift change, performed accurate data entry,arranged and organized new
files numerically,answering high frequency multi-lined phones, responsible for
ordering supplies and products for office as needed.


In Home Support Services (CareProvider) 01/01-06/03

Care for
patients, changing linens,washing and ironing laundry, cleaning, or assisting
with personal care, plan purchase,prepare and serve meals to patients according
to prscribed diets, accompany clients to doctors appointments, and shopping.


Big k-mart (Cashier/Customer Service) 10/00-12/00

excellent customer service while assisting with purchases,returns, and
exchanging items,performed weekly duties of stocking merchandise both floor and
stockroom, excellent customer service with staff and customers, responsible for
cash bag and drawer.


Providian financial Corp (Call Center
Rep) 11/98-03/00

Responsible for contacting all card holders and
prospective customers, performed accurate data entry, arranged information in
electronic filing system, taking inbound and outbound calls regarding balance
due, ordering new cards or making payments and answering muli-lined phones.



Adult School (Certified
Nurses assistant) 04/99-07/99
Certificate completion with grade (B)

Sem-Yeto High School (Diploma) 11/97-04/98




Certified Phlebotomy Technician #48690 * Clinical Medical Assistant (CERTIFICATE), BLS/CPR, First Aide, HIPAA






unit Volunteer) Fairfield Ca,

KAISER PERMANENTE (Phlebotomy Technician) Vallejo Ca,

KAISER PERMANENTE (Clinical Medical Assistant)
Internal Medicine & Pediatrics) Vallejo

PARADISE VALLEY ESTATES (Certified Nurses Assistant)
Alzhiemers & Dementia


Ty’Ronna Brooks-Jack


  • ID#: 107351
  • Location: Fairfield, CA , 94533

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