Hotel Front Desk Agent

EMILY ROSE ISAMADE
1036 Mockingbird lane, Fairfield, CA 94533
P: 7075901571, 7073668092
EmRose14387@gmail.com


I am a very dependable, goal oriented, and a focused hard worker. Very competent, excellent team
worker and I function perfectly with individual/group assignments. Good track profile in the hospitality
industry. Excellent communication skills, proficiency in all basic computer software, and booking
reservations. I work my hardest to maintain and uphold the reputation of the organization and provide
excellent remarkable customer service and relations that keep customers happy. Hospitality business is
mostly keeping customers happy and I am graced with social skills to keep people smiling and
comfortable. Maintain at all times a clean and healthy working environment. Always prompt with good
will to work my best in providing services to uphold and maintain the good reputation of the business.
Safety comes first and I take ALL required safety precautions seriously.
CAREGIVER- April 2008 to Dec 2015- In Home Supportive Services - Fairfield, CA
*Assist clients in everyday personal needs such as use of the bathroom/diapers/portable toilet, bathing
and dressing
*Perform light housekeeping activities such as cleaning, dusting and vacuuming
*Make beds on a daily basis and change linen as often as required
*Engage clients in physical and mental exercises prescribed by their doctors
*Escort/Transport client to doctor or hairdresser appointments
*Run errands including grocery shopping, bills payment and mail handling
*Engage client with outdoor activities such as walking and light sports
* Prepare food or oversee the preparation of food
*ensure that hygiene standards are met
*any and all doctor’s’ orders are being met
*Maintain a safe and clean environment and ensure that garbage is taken out on a daily basis
*Arrange medicines to be taken on schedule by providing appropriate reminders oradministering
medication only upon doctor's orders
*Observe client for signs of deterioration or concern and report them to the family or doctor
immediately
*Maintain record of client activities; observe behavior and disability for any signs of changeand report to
family or doctor immediately.
FRONT DESK CLERK/HOUSEKEEPER-May 2007 to Dec 2007- ALAMO INN & SUITES – Vacaville, CA
*Greet guests as they arrive and offer every customer with excellent and satisfying service
*Properly document necessary identification and ensure that accurate credentials arepresented before
reservation is booked
*Provide guests with room keys and call for bellboys as well as tend to customers needs *Handle guest
check-ins and check-outs appropriately
*Operate hotel switchboard, take calls and provide information and transfer calls
*Take reservations over the telephone, through emails and in person
* Answer questions regarding the hotel's services, charges, and amenities
*Contact housekeeping and maintenance departments when a problem is reported or fire/carbon
monoxide alarm sounds
*Balance cash at the end of the shift and generate accounting report
* tend to customers taxi needs during checkout
*Maintain Laundry and Clean rooms
SANDWICH MAKER / CASHIER- Oct 2007 to Mar 2008-TOGO'S - Vacaville, CA
*Tasked with greeting and serving guests.
*neatly prepare food for customers according to their order and in a timely manner.
*Maintains food safety and sanitation standard.
*Handled and processed light paperwork as well as excellent customer service.
*Handle Cash and Card transactions accurately
FRONT DESK CLERK- Feb 2007 to Jul 2007-The Hampton Inn & Suites - Tracy, CA
*Greet guests as they arrive and offer every customer with excellent and satisfying service
*Properly document necessary identification and ensure that accurate credentials arepresented before
reservation is booked
*Provide guests with room keys and call for bellboys as well as tend to customers needs
*Handle guest check-ins and check-outs appropriately
*Operate hotel switchboard, take calls and provide information and transfer calls
*Take reservations over the telephone, through emails and in person
* Answer questions regarding the hotel's services, charges, and amenities
*Contact housekeeping and maintenance departments when a problem is reported or fire/carbon
monoxide alarm sounds
*Balance cash at the end of the shift and generate accounting report
*Run Laundry for housekeeping and tend to customers taxi needs during checkout.
CAREGIVER- May 2006 to Sep 2006- In Home Supportive Services - Antioch, CA
*Assist clients in everyday personal needs such as use of the bathroom/diapers/portable toilet, bathing
and dressing
*Perform light housekeeping activities such as cleaning, dusting and vacuuming
*Make beds on a daily basis and change linen as often as required
*Engage clients in physical and mental exercises prescribed by their doctors
*Escort/Transport client to doctor or hairdresser appointments
*Run errands including grocery shopping, bills payment and mail handling
*Engage client with outdoor activities such as walking and light sports
* Prepare food or oversee the preparation of food
*ensure that hygiene standards are met
*any and all doctor’s' orders are being met
*Maintain a safe and clean environment and ensure that garbage is taken out on a daily basis
*Arrange medicines to be taken on schedule by providing appropriate reminders oradministering
medication only upon doctor's orders
*Observe client for signs of deterioration or concern and report them to the family or doctor
immediately
*Maintain record of client activities; observe behavior and disability for any signs of changeand report to
family or doctor immediately.
  • ID#: 112440
  • Location: Fairfield, CA , 94533

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Agent - Hotel Front Desk
Cabazon, CA Morongo Casino Resort & Spa
Part Time - Overnight - Front Desk Agent - IHG...
Monterey, CA IHG
Villas Front Desk Agent
Rancho Mirage, CA Starwood Hotels
Front Desk Agent
San Diego, CA Pendry
Front Desk Agent - Part Time
Carlsbad, CA Omni Hotels
Front Desk Agent/PBX Operator
North Hollywood, CA Marcus Corporation