Angel Caston

Angelica Caston

651 E. Travis Blvd Fairfield, CA 94533 510-586-5527

Professional Profile

Self-motivated and results-oriented professional offering a solid customer service experience.  Consistently conveyed a professional, courteous, positive attitude, skilled at interfacing and building rapport with diverse group of customers.  Ability to work effectively in a time-sensitive, high-volume and in an automated production environment.    Detail oriented and able to multi-task with efficient organizational skills.  Skilled in consistently applying sound business judgment and risk assessment skills.  Exercise independent judgment appropriately; complete assignments under minimal supervision; work well independently and as a team player with well-developed verbal, written and interpersonal communication capabilities. Special skills include insurance billing and follow-up, knowledge in Revenue Management Cycle.

Areas of Expertise

  • Medical Terminology & Anatomy

  • Patient Scheduling

  • CPT/ICD-9 Coding Computerized Software

  • Managed Care

  • Patient billing & Collection Data Entry

  • Knowledge of Basic Office Equipment

  • HIPAA Compliance

  • Hospital Billing

  • Proficient MS Office Suite and Ten Key

  • Dental Insurance Processing

  • Typing (55 wpm)

  • Medicare, Medicaid & Medi-CDT coding

  • Worker’s Compensation Claims

  • Disability Claims

  • Electronic Health Records Insurance Appeal

  • Professional Work Experience

    Front Office Manager, Imotion Physical Therapy, Fremont CA July 2015- Present

    Provide high-level administrative support answering phone and, complete electronic documentation (Thera office and Luma, 8X8, quick books). Scheduling (initial, re-evaluations, worker compensation patients, keep track of frequency). Billing (co-pays, ordering inventory, payment statements), coding, and electronic payments. Greeting patients (welcome letters sent out, creating a positive atmosphere at the front). Building files (insurance verification, registration forms, function reports, Rx from doctors)

    Sales Associate, Ross, Castro Valley CA January 2014- June 2014

    Lead cashier, restocked shelves, back up money count, cleaned the store, and provide customer service.

    Directors Assistant/Kindergarten Teacher, Adventures in Montessori, Fremont, CA November 2007- October 2015

    Under minimal supervision responsible answers multiple phone calls, greets patients, interact with parents and staffs by hosting meetings, conferences and evening school events. Create bills for clients and accept payments and provide receipts, deposit the money, call clients when patients were late. Order supplies and restock shelves. Schedule, cancel, and re-schedule appointments. Accept packages and sign for them, help coordinate staff parties, and keeps the building organized. Create staff newsletters, train new employees, create work schedules, updates News Bulletin Boards, and helps the facility stay current and updated with new state law and regulations. Make sure all files are current and update each person enrolled into the building for staff and student. Create outline and staff newsletters, and update information for their assignment.

    Associate, JcPenny, Hayward Ca                                     November 2013-January 2014

    Under minimal supervision responsible for cashier (assist customers with credit card payments, returns, and exchange). Customer Service (greet customers and assist customers). Price check, stock shelves, online ordering for clients, and fold, re-hang items at the end of the day.


    Carrington College Medical Billing and Coding January 2015-September 2015

    San Leandro High School Dipolma June 2004

    Chabot College Early Child Development Courses/Teaching Certificate August 2004- June 2007

    Language: ASL Chabot College


    Tanna Kelley (408) 679-7381

    Liz Salone (510) 293-0869

    Melani Johnson (510) 415-9501

    Doris Hankins (510) 508-5339

    Barbara Vacchieri (510) 396-0876


    • ID#: 120866
    • Location: Fairfield, CA , 94534

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