Assistant Store Manager
My name is Rebecca and I am in search for a new job.
I have over 10 years experience with . . .
* Customer service including multi line phones, handling cash and card transactions and fixing problems.
* Making and maintaining appointment books for multiple people at a time
* Microsoft programs including Word, Excel and PowerPoint
* Ordering and keeping inventory of items used in a facility as well as items to sell
* Medical terminology (specifically in veterinary medicine)
Over 6 years experience . . .
* High pressure and fast paced work environment.
* Apple Products including Numbers and Keynotes
* Creating documents for businesses (Including forms and hand outs.)
I can type 75 to 80 words per minute (WPM) and 10 Key proficient.
I stay with a business once I start making my resume short but powerful. I have been self employed since 2012 and employed by someone since 2005.
I am searching for a full time position that will help me support my family, as I am unable to on a self – employment position. Nor do I have the time I would like working inconsistent and sometimes very long hours.
I had to leave the veterinary technician field because I am no longer able to keep up with the physical demands of being on my feet all day. Though that left over knowledge can be very helpful in many other career fields.
If you are willing to entertain an employee who is great with customers, great with computers, self-starter, fast learner and a dedicated hard worker with a few quirks I hope to hear back from you soon.
I do ask that my starting wage be a minimum of $18.00 an hour in a full time position.
Thank you for taking the time to read this and I look forward to hearing from you soon.
(707) 419 – 1220
10+ Years Experience:
Medical Terminology Customer Service Communications Inventory Microsoft Products such as Word, Excel, Power Point. Data Entry File Management Multiple phone lines
6+ Years Experience:
Fast paced & high-pressure situations Apple Products such as Numbers, Keynotes, Notes.
WPM 75 – 80 10 Key proficient Trainable Good at Training
Game Design Bachelors Degree Art Institute of Sacramento 2013 – 2018
RVT Studies Vocational Degree Veterinary Allied Staff Education 2012 – 2012
High School High School Diploma Fairfield High School 2003 - 2007
Pet Nurse on the Move www.pnotm.com
Title: Manager / Owner Nov 2012 - Present
As the owner and manager many valuable skills were put to the test. I multi tasked with the best of them, one day could consist of answering phones, purchasing and dropping off products for an elderly client, and grooming one to two animals.
I learned how to invoice clients as well as scheduling for a single person compared to the multi people clinics I had experience with before. I also learned new ways on keeping clients happy and keeping them wanting to come back for more.
On the physical side I put my previous veterinary technician knowledge to good use. I performed many of the general procedures that could be done at home for elderly clients, giving injections including insulin and percortin. I helped administer and teach clients how to give subcutaneous fluids. I also applied topical medication as needed including eye drops and flea medication. Oral medication was given to cooperative as well as uncooperative pets.
Grooming such as shaves, baths, and brush outs. Nail trims are still a staple.
Wage (Average): Start: 8.50 an hour Ended: 19.50 an hour Full Time
Reason for leaving: I am unable to support myself and my family on a variable income and still have the time for my family as I would like.
Title: Receptionist & Veterinary Assistant July 2005 - Present
As the receptionist I learned how many things I could multi task as one time. Multiple phone lines, file changes, payment plans and scheduling were done at the same time or near the same time with very few errors.
I learned how to have a working voice as well as a normal voice, happy light, and sweet have all described me by clients when we finally meet. I learned how to keep myself busy, if there were no calls or appointments I would do menial tasks such as getting reminder cards ready to go out, or calling clients with reminders that their pets were due for a physical.
General veterinary assistant skills were learned here. Including holding an animal for blood draws, examinations, and procedures. I helped prepare the bloodwork for transportation and ordered items as needed to keep the business moving.
Wage: Start: 8.50 an hour Ended: 11.50 an hour As Needed
Reason for leaving: Dr. Murray has downsized within the last year and before that I was just someone on call not full time.
Alley Cat Small Animal Hospital (AHAA Accredited)
Title: Lead Receptionist & Lead Veterinary Assistant October 2008 - October 2012
Working in this very fast paced multi doctor practice I learned many things, including how to differentiate between different doctors (One doctor would need 40 minutes with a certain client that the other doctor would only need 20.)
I worked the 4 line phone system including intercom by myself for days as needed, including during rush hour with very few hang ups. I learned how to work the Avimark system to it’s fullest ability, adding in forms, images, general papers and procedures that made it easier for the clinic to run smoothly and with less effort for the staff. I was the ‘go to’ person when on the schedule if a co-worker had problems with the computer, or with a client I was called before the manager to try and sort it out.
I learned how to train, and train well. After less than a year working there I was given the task of training others. I helped with schedules for employee’s and was in process of learning how to do payroll. I learned ways to not only set up a business Facebook account but keep it running and up to date.
I also maintained inventory of not only back supplies but our purchasable inventory as well. I kept all the surgical packs, needed medical equipment and specific vials up to date and consistently in stock.
As the veterinary assistant I would preform minor procedures such as grooming, suture and drain removals, blood draws, preparing animals for surgery and taking x-rays. I developed x-rays including barium series. Once the clinic bought it’s own in house lab machine I ran 90% of the blood work as well as maintained the equipment with its daily, weekly, monthly and annual upkeep.
Wage: Start: 8.50 an hour Ended: 15.50 an hour Full Time
Reason for leaving: It became a very hostile work environment as the owner was thinking of selling the practice. AFTER I left the practice was sold and all but 1 of the staff was fired or left.
Volunteer Work As Able
Suisun Wildlife Center Buckeye Ranch and Feed Store Buhl Animal Shelter.
REFERENCES – PROFESSIONAL
Giovanna Arantes Co-Worker 2 Years Known
Midway Rattery and Lighted Prism Rattery
(916) 883 4028
Sybil Murray Owner 10+ Years known
(707) 330 4579
Debbie Deane Supervisor 10+ Years Known
(707) 438 9151
Many character references on my business website www.pnotm.com
REFERENCES – PERSONAL
Amanda Shepard Friend 10+ Years Known
(707) 718 3709
Shanden Dodds Friend 10+ Years Known
(707) 419 – 0770 (Does not answer before 6 PM)